Help & FAQ

With the self-adhesive mount (no tools needed) or with screws for a secure, permanent fit. The camera measures 1.8 × 1.8 × 1.8 in (45 × 45 × 45 mm) and stands 3.3 in (8.5 cm) tall including the stand. Birdhouse not included.

Mount it 4.9–6.6 ft (1.5–2 m) above the ground, facing north-east or north-west where possible, somewhere your phone gets a strong WiFi signal. Clean it once a year after the breeding season.

It sits outside your birdhouse on a flexible gooseneck and secure clip, giving a close-up view of the entrance hole — birds arriving, feeding trips and fledglings leaving — without placing a camera inside the nesting chamber.

Bird feeders, poles, fences or backyard structures, using the adjustable clip and flexible gooseneck mount. No drilling required.

Yes, optionally. The Smart Birdhouse with 5MP Camera accepts a microSD card up to 128GB (not included) for extended recording history. It isn't required for normal use.

No. Motion clips are saved in the app's album, where you can view, download and share them without a monthly fee. Optional cloud storage is available if you want a longer video history.

No. Infrared night vision switches on automatically after dark and produces no visible light, so nesting birds aren't disturbed.

A 2.4 GHz WiFi network — the band virtually all home routers support. Install the camera where your phone already gets a stable WiFi signal for smooth live streaming and reliable alerts.

No — it connects over 2.4 GHz WiFi only. Almost all home routers broadcast 2.4 GHz, and it has better range and signal penetration through walls than 5 GHz. If your phone gets a stable WiFi signal at the installation spot, that's a good sign.

No. The camera runs on a built-in rechargeable battery, supported by a solar panel that helps maintain the charge during daylight. Fully charge it before first use and place the solar panel in direct daylight where possible.